CMMS software – boost equipment uptime and cut unplanned failures
Digital fleet management tailored for mobile machinery
The Maintastic CMMS supports fleet operators in managing their mobile machinery with ease. Its integrated asset management feature lets you organize your entire fleet – from excavators and cement mixers to construction trucks – in a structured, centralized system. The built-in maintenance planning feature enables you to schedule maintenance tasks and issue digital work orders, ensuring your equipment stays operational and ready for deployment at all times.
Report issues by voice – with the AI voice agent
Maintastic allows technicians to report issues quickly and effortlessly using voice input – no typing required. Even in loud environments, the AI voice agent accurately captures spoken input and, if necessary, translates it automatically into the preferred language. This not only saves valuable time but also ensures clear, high-quality error reporting across teams.
IoT & telematics – capturing and processing machine data
Connect your entire vehicle and machinery fleet to your telematics system using IoT technologies. By capturing and analyzing condition data, Maintastic can automatically trigger error reports or maintenance tasks – enabling proactive, data-driven service management.
Digital checklists & instructions for safe workflows
Digital checklists and step-by-step work instructions help you standardize processes across fleet operations and minimize the risk of errors. Maintastic supports your teams on-site with mobile, visually guided forms designed for ease and accuracy.
Common use cases in fleet operations:
- Maintenance: daily machine checks and maintenance logs
- Safety: pre-operation safety briefings and site-specific safety checklists
- Machine operations: shift-change handovers for equipment
- Training: onboarding sessions for new employees
Remote assistance with Augmented Reality for fleet operators
Use remote assistance to connect your field teams in real time with equipment manufacturers or external technicians. Rather than relying on lengthy explanations or costly travel, everyone shares a live view of the issue. This enables immediate resolution of technical problems, with clear documentation captured through images and video.
Customer Service Management Software (CSM): Bridging the Service Gap
Manufacturers of mobile machinery face the complex challenge of managing global service networks, centralizing technical information, and delivering modern digital services. Maintastic supports OEMs in strategically managing customer service, preserving critical machine knowledge, and unlocking new revenue opportunities in the after-sales lifecycle.
Demographic shifts are intensifying the impact of the skilled labor shortage. Thanks to Maintastic, we capture disruptions in real time, document them thoroughly, and resolve many issues remotely. This speeds up response times, reduces MTTR, and boosts machine availability — all without increasing headcount.“
Head of Business Development – Construction Equipment Customer Service, with 18 years of customer service experience, Liebherr-Werk Nenzing GmbH, 1.800+ employees, Liebherr Group, 50.000+ employees
LIEBHERR’s service gains with Maintastic
50%
faster repair times, resulting in higher machine availability
20%
lower on-site service costs, driving operational efficiency
30%
fewer technician deployments, reducing resource strain
Seamless
integration with CRM and Asset Management systems
Remote assistance: the professional alternative to consumer apps
Remote assistance from Maintastic brings structure and transparency to your service communication. Instead of relying on scattered video calls, consumer apps, or phone conversations, you gain a professional collaboration solution that unites all stakeholders – whether for issue resolution, follow-ups, or coordination.
- Document service activities with images, videos, and comments
- Guide remotely with live interaction, using Augmented Reality annotations for safe and precise support
- Communicate via chat with one-on-one or group messaging and share instructions, manuals, and other media
Manage service tickets and your installed equipment base
Maintastic enables centralized, structured management of your installed equipment base through integrated asset management. Service requests can be initiated directly by end customers via QR code on the machine. Each ticket is automatically assigned to the appropriate machine, customer, and responsible support team or expert – and can be prioritized based on the applicable Service Level Agreement.
This ensures faster, more precise responses while maintaining consistent service quality and performance standards.
Self-service at the machine – speed up assistance, ease the support burden
Maintastic’s self-service features lighten the load on your support team while empowering end customers and service technicians to resolve many issues on their own.
Access via QR code
machine-specific self-service content, available anytime on mobile
Interactive support
digital work instructions, troubleshooting guides, or maintenance forms
Streamlined support
fewer standard requests, greater focus on critical issues
White-label solution for OEMs – deliver service under your own brand
With Maintastic as a white-label solution, you can offer fully branded digital service experiences – without the need for in-house software development. Whether used as a service app, customer portal, or dealer tool, it enables you to create new after-sales touchpoints, strengthen brand loyalty, and tap into new revenue streams such as pay-per-use or subscription-based services.
FAQs about using Maintastic in construction & mining
Is Maintastic a good fit for construction and mining environments?
Yes. Maintastic is built for rugged environments and complex machinery fleets. It’s ideally suited for civil engineering, building construction, roadwork, and mining – supporting both stationary and mobile equipment.
Is it possible to centrally manage machines from multiple manufacturers?
Yes. Maintastic is vendor-independent and supports centralized management of all assets – from excavators and cranes to conveyors and mixers. Maintenance data, documentation, and instructions are organized individually for each machine.
How does Maintastic help reduce the risk of equipment failures?
Sensors and IoT data can be seamlessly integrated into the maintenance management logic in the Maintastic CMMS. Abnormal readings are detected early – before failures occur – enabling proactive maintenance planning. This helps prevent unplanned downtime and enhances long-term equipment availability.
How does ticket management work on large construction sites?
On large construction sites Maintastic CMMS enables quick and mobile ticket capture using QR codes directly at the machines. Each ticket can be evaluated, prioritized, and thoroughly documented with images or video for complete traceability.
Can the Maintastic CMMS be used with custom corporate branding?
Yes. The Maintastic CMMS can be fully customized to match your corporate branding — ideal for fleet operators with their own brand identity or equipment manufacturers looking to offer a service solution under their own name. Logos, images, colors, app name, workspace domain, email sender, notifications, and specific UI elements such as safety messages can all be tailored to your needs.
Get started with Maintastic – your CMMS for fleets and CSM solution for OEMs
Maintastic offers fleet operators and equipment manufacturers a centralized solution to maximize efficiency and ensure high equipment availability. Book your personalized demo today or get started right away with a free trial.