Maintastic Helpdesk

Maintastic helpdesk

This page provides technical support and guidance for using the Maintastic CMMS.

Current user guide

Find a complete feature overview and step-by-step usage instructions for the Maintastic software and app in the latest user guide.

Need personalized support?

Reach out to our helpdesk by email or phone for personalized support with the Maintastic CMMS.

Release Notes

The release notes provide a comprehensive overview of new features, enhancements, and bug fixes in the latest versions of Maintastic.

07. October 2026

Maintastic Version 25.0

This release marks another step forward in automating your maintenance operations. We have focused on decisively expanding the capabilities of your maintenance templates and making the entire system noticeably smoother, ensuring your team doesn’t lose any time.

✅ Predefined Tasks in Maintenance Plan Templates

Heads of Maintenance can now define a standardized set of tasks directly within a Maintenance Plan’s Ticket Template. All predefined tasks are automatically generated in the new Ticket.

Predefined Checklists: Define specific tasks directly in the template, which are automatically generated every time the maintenance plan triggers.
Automated Assignment & Due Dates: Set responsibilities and due dates directly in the template, so technicians immediately know what needs to be done and when.
Ensured Quality Standards: With standardized task descriptions, every inspection and scheduled maintenance is executed to the same high standard.
Zero Manual Effort: As soon as a maintenance plan triggers, the system creates a fully actionable ticket including all subtasks—no manual follow-up required.

🔄 General Improvements

We also released a series of updates that make daily management of your assets and workflows faster and more intuitive:

"Created on" Date Filter: The "Created on" filter is now directly available on the first level in ticket views. Filter tickets created "today", in the "last 24 hours", "last 3 days", or across other flexible time ranges.
Modern Asset Selector: A fresh, responsive UI makes searching and linking assets in tickets faster and easier.
Optimized Management Panel: A refreshed design brings greater clarity to managing users, teams, and asset types (with more updates coming soon).
Visual Template Consistency in Maintenance Plans: The template view in maintenance plans now mirrors the exact layout of live tickets, boosting clarity and planning confidence.
Reduced Email Clutter: You will no longer receive self-triggered email notifications when updating your own task statuses.