Maintenance in small and medium-sized enterprises (SMEs) is often the result of historical growth – pragmatic, functional, and built around existing tools. However, as companies scale or expectations around processes, transparency, and reliability change, many maintenance managers and planners begin to question which maintenance schedule actually fits their organization.
This article is aimed at SMEs looking for a suitable solution for planning machine maintenance – regardless of whether they currently use Excel, paper, or another interim solution. The article covers:
What does maintenance mean, and what is a machine maintenance plan?
Preventive maintenance (PM) refers to all activities aimed at maintaining the intended condition of machines, equipment, and other technical assets. While preventive maintenance addresses the question of what needs to be done, a maintenance plan provides the structure and accountability for execution by defining when, how, and by whom maintenance activities are carried out. A machine maintenance plan consolidates all relevant information required for systematic implementation. Its level of detail may vary depending on the organization, but typical elements include:
The following two examples illustrate just how different, and how time-consuming maintenance planning with Excel can be in practice. In the first example, a separate, multi-column maintenance overview is maintained for each machine. Inspection intervals ranging from weekly to every five years are displayed side by side, with each completed task manually checked off. Any breakdowns that occur are documented in a separate section below the maintenance planning table, including the issue description, corrective action taken, spare parts used, and associated costs. The two sections are not directly linked. Anyone who wants to determine whether a particular breakdown was related to a scheduled maintenance task has to manually cross-reference both sections.
In the second example, a maintenance schedule is managed in a weekly grid, covering five calendar weeks at a time. The schedule is organized by responsibility (maintenance, production), with each completed inspection confirmed using handwritten initials. Once the period has passed, the table for the upcoming weeks must be manually recreated for each machine and each production hall.
Both examples work in day-to-day operations as long as the maintenance teams consistently keep the schedules up to date and cross-check them. However, as the number of machines, production halls, and people responsible increases, as well as documentation requirements become more demanding, the coordination effort grows as well.
Small and medium-sized enterprises (SMEs) form the backbone of many economies, particularly in the European Union. They account for the majority of businesses, employ a significant share of the workforce, secure jobs, and contribute substantially to industrial value creation.1
However, the operating conditions of SMEs differ markedly from those of large enterprises, particularly when it comes to digital connectivity and system landscapes. While large organizations widely rely on enterprise resource planning (ERP) systems, SMEs are far less digitally integrated.2 A similar pattern can be observed in the implementation of digital initiatives overall, with only a minority of companies having achieved a high level of digital maturity.
Differences also emerge in innovation activities. As company size increases, so do available resources and the ability to invest in structured innovation efforts. Smaller organizations tend to focus more strongly on product innovation, while process innovation often plays a secondary role.
These structural differences have a direct impact on internal processes. When digital integration and process innovation are less prevalent, SMEs adopt a highly pragmatic approach to using available resources. Excel is used in controlling for reporting, in procurement for demand overviews, and in production for order planning. Rather than introducing specialized software for every organizational task, existing tools are adapted and extended to additional departments and use cases, including maintenance planning and scheduling.
For many SMEs, using Excel for maintenance planning initially offers clear advantages. In small teams and with manageable asset structures, Excel enables a quick and straightforward entry into structured maintenance planning. The key benefits of using Excel to create a preventive maintenance plan include:
As a result, Excel and spreadsheets represent a sensible first step toward making maintenance activities in small and medium sized enterprises more structured, traceable, and manageable.
Using Excel to set up a preventive maintenance plan and support maintenance planning activities can work well for many SMEs for a certain period of time. However, the situation changes as scope, complexity, and organizational requirements increase. In practice, this shift rarely happens overnight but rather becomes noticeable gradually in day-to-day work.
As the number of machines and equipment increases or as maintenance activities are spread across multiple production areas, halls, or sites, the effort required to maintain Excel-based maintenance plans rises significantly. Maintenance plans become larger, less transparent, and more prone to errors.
As soon as multiple employees, like planners and technicians, work with the same maintenance plan, or external service providers are involved, the coordination effort increases. Version conflicts, duplicate entries, and missing feedback become common issues.
Reminders, overdue tasks, or escalations must be monitored manually in Excel. As a result, the effectiveness of the maintenance plan depends heavily on the consistency and attention of individual users, increasing the risk of missed or delayed actions.
Histories of completed maintenance activities, recurring failures, or spare parts used can be recorded in Excel, but the data is often stored in an unstructured way. Analyzing this information requires additional manual workload, and maintaining a consistent, end-to-end maintenance history becomes increasingly difficult.
Rising requirements for documentation – such as for audits, inspections, or internal reporting – call for complete, consistent, and traceable records. In Excel, information is typically spread across multiple files or worksheets. Changes are not always clearly traceable, which limits revision safety and makes reliable documentation harder to ensure.
An Excel-based maintenance plan is typically not integrated with other operational processes. As a result, information on spare parts, work orders, or maintenance feedback exists in isolation, leading to manual handoffs and fragmented workflows.
The following checklist helps assess whether Excel is still sufficient in your organization for creating and managing preventive maintenance plans, or whether the organizational effort required for effective maintenance planning and scheduling has already increased noticeably.
For maintenance managers and planners in small and medium-sized enterprises, it is crucial that maintenance planning software does not have to be approached as a complex IT project. A transition is particularly advisable when the solution:
Highly complex systems whose functional scope is primarily designed for large enterprises are often perceived as an additional burden in this context. As a result, they tend to face lower user acceptance and frequently fail during the implementation of maintenance planning and scheduling software in SMEs.
The Maintastic CMMS for SMEs
With its integrated maintenance planning functionality, Maintastic enables users to plan, manage, and monitor maintenance activities on machinery and equipment, inspections, and repairs. Typical day-to-day use cases for maintenance planning and scheduling software include:
Management of machines, equipment, or components, including master data, serial numbers, and location information.
Capturing faults and issues with descriptions, images, videos, or easily via AI-powered voice input directly at the asset using QR codes.
Overview of all open, in-progress, and completed work orders, including status, deadlines, and feedback.
Providing checklists, inspection reports, and maintenance instructions for standardized working procedures (SOPs).
Mobile access to essential features, including reporting issues using AI-supported voice input, processing work orders, capturing feedback, completing checklists, and viewing asset history.
Collaborating with machine manufacturers via live video and chat in the direct context of machines, issue reports, and work orders.
Monitoring conditions via IoT systems and automatically generating tickets.
Integration with existing ERP systems to enable automated data flows for master data, product trees, and work orders.
Discover the key CMMS features for your maintenance organization. Start your 14-day cloud-based trial today.
The following comparison highlights key differences between Excel-based preventive maintenance plans and the Maintastic CMMS. In addition, it provides a holistic view of how maintenance activities are supported under each approach. The table is based on a factual assessment of the respective capabilities and limitations and has been prepared to the best of our knowledge.
Switching from Excel or paper to digital maintenance planning software often seems more demanding for SMEs than it actually is in practice. With a structured approach, the transition can be completed in manageable steps and without major disruption to daily operations.
The first step is to identify which machines, maintenance intervals, and responsibilities are currently managed in Excel. This creates the foundation for the later data transfer and, at the same time, reveals any gaps or inconsistencies that already exist.
Existing Excel data – machine lists, maintenance intervals, responsibilities – is transferred into the new software. The effort involved depends on the size and structure of your existing Excel files. Most providers support the data transfer, so a complete manual rebuild is not necessary.
A short, practical introduction goes a long way toward team adoption. Since modern maintenance planning tools are designed for ease of use, extensive training usually isn’t necessary – a guided walkthrough using a few sample machines is typically enough.
Once the initial rollout is successful, additional features such as preventive maintenance, mobile checklists, or system integrations can be added as needed. This allows the maintenance schedule to grow alongside the company’s requirements, rather than introducing complexity that isn’t yet needed.
Will Excel as a maintenance planning tool disappear entirely? Probably not. For simple structures, a limited number of machines and maintenance staff, or as an entry point into maintenance planning, Excel can be a useful and practical tool. Ultimately, however, the decisive factor is less the tool itself and more how maintenance requirements evolve within an organization.
Beyond organizational benefits, qualitative factors also become increasingly relevant. These include preserving technical knowledge through digital documentation, reducing the workload of skilled workers through mobile work orders, improving reaction times in the event of failures, and enabling better coordination between maintenance, production, and external service providers.
Would you like to find out whether your maintenance planning has reached the next level of maturity? Schedule a personal walkthrough where we show you how the Maintastic CMMS can support your maintenance processes in a practical and meaningful way. Alternatively, you can explore Maintastic on your own and start a 14-day free trial.