Experience how effortlessly AR remote assistance integrates with Salesforce Service Cloud
Efficient service with standard Salesforce integration
Schedule AR video calls directly from Salesforce
Plan AR video calls right from your Salesforce tickets.
Run AR video calls
Join or lead AR video calls using the Maintastic Service App or a mobile browser.
Capture and preserve service knowledge
Create technical documentation with screenshots and video recordings during the visual remote assistance session.
Key benefits of integrated AR remote assistance
20%
lower service costs
40%
fewer on-site visits
70%
less downtime
*Reported by customers
Why leading companies rely on AR remote assistance
Optimized collaboration
Enhance communication between helpdesk teams, service technicians, and end customers with video calls powered by Augmented Reality.
Seamless access for all participants
Customers or service partners can join a visual remote assistance session instantly via their browser – no app installation needed.
Fast invitations
Invite participants to a visual remote assistance session quickly and easily by email or SMS.
Secure sensitive information
Ensure data privacy with advanced features such as background blurring and face anonymization.
Technical documentation
Document key content during visual remote sessions – for internal use, customer handovers, and AI-driven insights.
Visual guidance with Augmented Reality
Leverage AR annotations to pinpoint issues and guide actions – improving clarity and safety.
Expand your service potential through digital tools powered by AR remote assistance
- Extend digital services across your installed base, whether or not you use Salesforce Service Cloud.
- Provide access to deep service expertise through structured, technical documentation.
- Submit service requests instantly by scanning a QR code at the machine.
- Empower users with step-by-step digital instructions as a self-service solution.
- Launch your own branded service app – tailored to your corporate identity through white-label customization.
Ready to take your service to the next level?
Get in touch to discover how AR Remote Assistance can streamline your service workflows and elevate the customer experience.