Reactive maintenance – cleanroom ticketing and error management
Disruptions in GMP-critical areas require immediate action. With Maintastic, issues can be reported directly from the cleanroom using a QR code, mobile app, or AI-powered voice input. Each incident is logged in the ticketing system, linked to the appropriate asset, and automatically prioritized. This ensures maintenance managers have real-time visibility and can respond quickly and effectively.
Reported issues, completed actions, and collected feedback create a valuable data foundation for continuous improvement. They help preserve expert knowledge and support root cause analysis and validation in GMP environments.
Digital work order management – flexible solutions for all maintenance tasks
Maintastic lets you create, plan, and manage work orders entirely digitally.
- Centralized information: Each work order contains tasks, deadlines, assigned roles, manuals, checklists, and instructions.
- Flexible configuration: Order types can be fully customized with specific fields, rules, and permissions — ideal for routine maintenance, line clearance, or repair tasks.
Implementing the Maintastic CMMS has made our cleanroom error management far more efficient. As a result, we've optimized production, cut downtime significantly, and achieved lasting improvements in production support.“
Head of Service & Process Automation with 15 years of maintenance experience, Vetter Pharma, 7.000+ employees
Cleanroom operations – accelerate issue resolution with visual live collaboration
Use Maintastic to enable visual collaboration and technical documentation of cleanroom issues. Augmented Reality (AR) video calls make precise remote diagnostics and expert support possible – without ever entering the cleanroom. It’s the ideal solution for environments with strict sterility standards, high productivity demands, and critical equipment uptime requirements.
Work instructions & checklists – ensuring traceable workflows and regulatory compliance
Maintastic enables the creation of digital, interactive safety briefings, line clearance instructions, and quality control checklists. These resources support regulatory compliance and ensure fully traceable documentation of maintenance activities across pharmaceutical machinery, filling lines, and laboratory equipment.
Asset management – transparent lifecycle control for machines and equipment
Use Maintastic to manage filling lines, cleanroom equipment, and laboratory devices across multiple locations. All completed repairs, scheduled maintenance, and audits are automatically logged and accessible in each asset’s history. This ensures full transparency and consistent, GMP-compliant documentation.
ERP integration – Maintastic connects with your systems
Maintastic integrates seamlessly with existing ERP systems.
- Automated data flows: Master data, work orders, and documentation are seamlessly transferred and regularly synchronized.
- SAP import: Technical locations and product trees can be integrated via API, enabling seamless, end-to-end processes without manual input.
Trusted by leading pharmaceutical companies
FAQs about the Maintastic CMMS for the pharma & life sciences
What is a CMMS and why is it important for the pharma industry?
A Computerized Maintenance Management System (CMMS) like Maintastic digitizes and automates maintenance processes – a critical capability for pharmaceutical manufacturers facing stringent quality, safety, and compliance requirements. The system enhances equipment availability, minimizes downtime, and ensures complete traceability of all maintenance activities.
Can manufacturers of pharmaceutical machinery and equipment also use Maintastic for customer service operations?
Yes, absolutely. Customers like Körber successfully use Maintastic as a service solution in the pharmaceutical sector – reducing machine downtime by up to 70%. Manufacturers of pharmaceutical machinery and lab equipment can also build and deliver digital services directly to their end customers, including:
- Self-service portals featuring digital work instructions and checklists for operators and technicians
- Augmented Reality remote assistance for instant shopfloor assistance
- Digitale Geschäftsmodelle wie Pay-per-Use oder abonnierbare Services
Maintastic’s white-label solution empowers manufacturers to brand and offer services as their own – unlocking high-value after-sales revenue opportunities.
Does the Maintastic CMMS offer AI features?
Yes. The Maintastic CMMS includes advanced AI features designed for maintenance. Its integrated AI agent combines the capabilities of an AI chatbot, AI voice agent, and contextual knowledge management. It suggests appropriate actions based on historical tickets, enables voice-controlled issue reporting during active workflows, and delivers relevant technical knowledge right when it’s needed.
How does Maintastic support operations in cleanroom-critical areas?
Disruptions, improvement suggestions, or repair requests can be reported directly at the machine or equipment within the cleanroom – using a QR code, mobile app, smartphone, or tablet. Equipment experts can be brought in remotely via AR video calls, no matter their location. This approach reduces response times, minimizes contamination risks, and accelerates the resolution of critical downtimes.
Is it possible to schedule recurring maintenance with Maintastic?
Yes. Maintastic’s maintenance planning feature allows you to reliably schedule and manage recurring maintenance tasks. The system also supports condition-based maintenance. Tickets and error reports can be created manually or triggered automatically – for example, through IoT devices or condition monitoring systems.
How does the Maintastic CMMS integrate with existing enterprise systems?
The Maintastic API enables seamless integration with third-party systems, providing a flexible foundation for connecting to your existing IT landscape. Event-driven integrations are also supported via webhooks – allowing automated actions, such as triggering workflows when a ticket is updated.
How long does it take to implement a CMMS?
Implementation time varies based on the scope and complexity of the project. Our experts guide you through every step – from requirements analysis and validation planning to practical, hands-on training.
How does Maintastic ensure data security and compliance?
Maintastic adheres to the highest standards of data protection and information security. We are ISO/IEC 27001 certified and ensure full compliance with GDPR. Robust access controls, encrypted data transmission, and regular backups are all part of our standard security practices.
Ready to discover how Maintastic can enhance your maintenance operations?
Book a live demo with one of our experts to see Maintastic in action – featuring real-world use cases from pharmaceutical environments, tailored to your specific needs. Prefer to dive right in? Start your free trial today.