SAP integration: keeping master data in sync
Machine master data and functional locations can be transferred from SAP to Maintastic. In this case, SAP remains the leading system for asset data, while maintenance teams work with current, consistent data in the CMMS. This allows maintenance processes to be built directly on the existing SAP structure, without maintaining master data twice.
Case study: Pharmaceutical service provider Vetter (7,300+ employees) integrated Maintastic with its existing SAP landscape to digitize maintenance processes in cleanroom production. Machine master data and functional locations flow automatically from SAP into the maintenance software (CMMS).
Predictive maintenance integration: from sensor reading to work order
In addition to ERP systems, the Maintastic CMMS software can also connect directly to predictive maintenance, IoT, MES, or condition monitoring systems, bringing reactive, preventive, and predictive maintenance together in a single digital process.
- A predictive maintenance, condition monitoring, MES, or IoT system detects a deviation from a machine's or asset's normal operating condition.
- The Maintastic API automatically generates a ticket and triggers the maintenance process.
- The responsible technician receives the fault report in the asset context and handles it directly within the CMMS software.
Access the API
Maintastic provides its customers and integration partners with API access to implement bespoke integrations with external systems, including ERP, MES, or predictive maintenance environments.
Mobile maintenance with Maintastic and SAP in the background
Technicians work with the Maintastic app on smartphones or tablets – including an AI voice agent for fault reports, machine documentation, as well as standardized work instructions, checklists, and equipment inspection reports. Thanks to the SAP connection, work orders, status updates, and master data stay in sync. This way, you combine modern, mobile maintenance with your existing SAP landscape.
No ERP system in place?
An ERP system is not a requirement for digital maintenance. The built-in asset management handles asset management on its own and removes the need for an additional system. Ticketing & error management, maintenance planning, and work order management
round out the core features – ideal for companies currently working with Excel or paper.
FAQs about Maintastic API and integration
What data can I retrieve or transmit via the API?
The Maintastic CMMS API allows you to retrieve, create, or update all core entities, including ticketing & error management, assets, work instructions & checklists, and support calls.
Is the API REST-based and documented?
Yes, integration partners and customers receive full access to the API documentation.
How does authentication work?
Authentication for the Maintastic API is managed through OAuth 2.0, the widely adopted industry standard for secure API access.
Are there webhooks for real-time events?
Yes, the Maintastic API offers webhooks to enable event-driven integrations, such as automatically reacting to a ticket update.
Which systems can I connect to?
The integration possibilities are wide open. Maintastic is typically connected to ERP, MES, predictive maintenance, and IoT systems, document management platforms, and a variety of other IT systems.
Are there standard integrations?
Yes, standard integrations are available for SAP, Microsoft Outlook, and Salesforce.
How do I get access to the API?
To use the API, you’ll need access to a Maintastic Workspace. The API documentation is available within the workspace, and an API key is provided upon upgrading to the enterprise license package.
Are there additional costs for using the API?
There are no usage-based costs. To use the API, you must have an enterprise agreement.
Can I build my own apps or extensions using the API?
Yes, you can integrate Maintastic functionalities into your own applications in nearly any way you like.
Explore integration possibilities
We’re happy to walk you through Maintastic CMMS’s integration options and discuss your individual integration needs.