Work orders in maintenance: Enhanced structure with custom order types
Not all work orders are the same – which is why Maintastic allows you to assign custom types to each one, whether for routine maintenance, unexpected malfunctions, or scheduled inspections. This ensures everyone understands the task at hand and its urgency. Each work order type can be fully tailored to your processes with custom fields, priority levels, and rich contextual information. Role-based permissions give you full control over who can view, edit, approve, or be assigned to specific orders.
Preventive maintenance planning: Create and assign work orders with ease
The maintenance planning feature helps you schedule work strategically – whether triggered by repair requests, built into recurring preventive routines, or as standalone tasks. Define duration, urgency, and execution intervals, then assign each task directly to the appropriate technician for efficient execution.
Mobile maintenance: Receive and complete work orders on the go
With the Maintastic app, your technicians are always in the loop. New work orders and machine-related tasks are delivered straight to their smartphones. The app is intuitively designed and optimized for maintenance operations. Technicians can easily filter, edit, and complete work orders – documenting every detail with comments, photos, or videos.
AI agent: Leverage existing knowledge instead of starting from scratch
Technicians often face similar challenges when carrying out work orders. The Maintastic AI agent helps solve them faster providing targeted access to existing knowledge from past cases, proven solutions, and technical documents. This empowers your maintenance team to make informed decisions, minimize downtime, and save valuable time in daily operations.
Work orders done right – with digital checklists and teamwork
Maintastic empowers your maintenance team with integrated digital work instructions, interactive checklists, and embedded forms – directly within each work order. For more complex tasks, live chat and video features enable real-time collaboration with internal experts or external machine vendors. This ensures targeted support, systematic knowledge generation, and improvements in quality and productivity.
FAQs about digital work orders
What is a digital work order in the Maintastic CMMS?
A digital work order brings together all essential information for any maintenance task – tasks, deadlines, responsibilities, documentation, and feedback – completely digital, AI-assisted, traceable, and optimized for mobile use.
What types of work orders can I create in Maintastic?
Create custom work order types tailored to your needs – whether for maintenance, inspections, repairs, or malfunctions. Each type can be individually configured with specific fields, rules, and permissions.
How do technicians see their new assignments?
Technicians see new work orders directly in the app – including all tasks, information, and linked checklists.
How is work order documentation managed?
Technicians see new work orders directly in the app, including all tasks, information, and linked checklists.
How does work order documentation work?
All completed tasks can be documented directly in the app using comments, photos, and videos. Digital signatures ensure that work instructions , reports, checklists, and forms are finalized in a binding and traceable manner.
Can I schedule work orders?
Yes. With the Maintenance Planning , you can create both recurring and one-time work orders.
How does the maintenance team receive incoming work order requests?
Requests are submitted via the Maintastic ticketing system – for example, in case of reported malfunctions or upcoming maintenance needs. The maintenance team reviews each request and converts it into a structured work order ready for execution.
Ready for modern work order processes in maintenance?
Try out how easy, fast, and transparent transparent work order management can be with Maintastic. We’d be happy to walk you through it in a personalized product demo tailored to your needs.